Defect reports are among the most important deliverables to come out of test. They are as important as the test plan and will have more impact on the quality of the product than most other deliverables from test. It is worth the effort to learn how to write effective defect reports. Effective defect reports will:
. Reduce the number of defects returned from development
. Improve the speed of getting defect fixes
. Improve the credibility of test
. Enhance teamwork between test and development
Why do some testers get a much better response from development
than others? Part of the answer lies in the defect report. Following a few simple rules can smooth the way for a much more productive environment. The objective is not to write the perfect defect report, but to write an effective defect report that conveys the proper message, gets the job done, and simplifies the process for everyone.
. Improve the speed of getting defect fixes
. Improve the credibility of test
. Enhance teamwork between test and development
Why do some testers get a much better response from development
than others? Part of the answer lies in the defect report. Following a few simple rules can smooth the way for a much more productive environment. The objective is not to write the perfect defect report, but to write an effective defect report that conveys the proper message, gets the job done, and simplifies the process for everyone.
Tags:
defect report,
Manual testing
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